Raisa Akter
Support Coordination
At the Dhaka office, tickets and account issues are handled, and questions from new users are explained in simple language.
bd89 Support: Official contact, address, and Dhaka information
If you need quick help, check bd89 Support first here for the Dhaka office, contact channels, and clear address together; questions about bKash, Nagad, and Rocket are also easily answered.
bd89 App Download bd89 Login Guide
bd89 Support: How the team works
If anyone contacts for the first time, the bd89 Support team starts there; the team has 18 members, and work is carried out by Dhaka-based coordination.
Here daily assistance is provided on account, login, app, and document verification; for newcomers, language is kept simple, so speaking Bengali yields clear answers.
Team members have been handling platform-support work since 2016 at the Dhaka office; basic ticketing, FAQ, and user safety receive regular training.
- Direct Bengali Support
- Quick response according to Dhaka time
- Guide on bKash, Nagad, Rocket
- App and login issues are checked separately
bd89 Contact channels and office address
If you’re not sure where to contact, this section will help; in bd89 Contact, each channel has a separate function, so straightforward questions get quick answers.
Tanvir Hasan
App Support
bd89 App, APK Install, and Login Issues; also explain how to change permission settings on Android phones.
Nasrin Jahan
Account and Documents
Compare name, address, and verification documents; when the information is correct, the work finishes much faster.
Office Reception
You can come directly to the Dhaka office; if you message first, it will tell you which desk to go to.
App Support Line
Steps for installing, updating, and opening APK are explained simply; for quick solutions, this is the best path.
Address Verification Desk
Address, area, and ID documents are checked; this reduces errors, and follow-ups are quicker.
Know the office, location, and address
If someone needs to visit inside Dhaka, it's best to verify the office address first; small mistakes waste time, especially during busy midday.
Many Bangladesh users first message to set a time; if there are questions about bKash, Nagad, and Rocket, the office staff explains that separately.
Three things to look at
- Enter the address first to verify
- Enter during office
- Keep account information with you
How long does it take to resolve the
The clearer the question, the faster the answer; thus the bd89 Support team finishes small tickets first, then moves to complex cases.
| Issue Type | Channel | General Resolution Time |
|---|---|---|
| Login Issues | App Support | 1020 minutes |
| Account Verification | Dhaka Office | 3045 minutes |
| bKash, Nagad, Rocket Questions | Message Support | 1525 minutes |
| Address or Document Correction | Office Desk | Within 1 Business Day |
Why bd89 Support is Separate
4.4/5
Average Rating
14,885
Total Reviews
357,274
Active User
99.1%
Uptime
What Users Say
If you message from Dhaka, you get a quick answer; the language is very simple.
What I wanted to know about bKash and login has been clearly explained.
Office address and app help, both in one place.
bd89 Help: Frequently Asked Questions
Where can I find bd89 Contact?
This page has the office, address, and contact options; for Dhaka-based support, check here first.
Who helps with bKash, Nagad, and Rocket?
The account and support team check this; if correct, the reply is usually quick.
bd89 login problems, what to do?
The login guide has steps; if problems persist, message bd89 Support.
Install app, then enter support.
Many people first install bd89 App, then log in to seek help; this keeps account, address, and Dhaka information at hand.
Open APK now; everything in one place: bd89 Support, bd89 Contact, and all bd89 Help too.
Download bd89 APK